Frequently Asked Questions

Based on past experience, the process of obtaining an import license with MARA is extensive and onerous and often takes longer than six months.

Technically, yes. You need to have the Guarantee Analysis and the hygienic indexes, including China requires, to be tested by a third-party testing facility.

For the MARA registration, business location don’t impact the timing as long as the facility have approval certificate for production and use issued by the relevant competent authority.

For GACC whitelist registration, U.S. pet food manufacturing facilities intending to produce pet food for export to China must first be inspected and approved by APHIS prior to export and annually to maintain approval to export. Each state may have different time about when to inspect.

No, treats, snacks, and edible chews do not need to be MARA registered, but the manufacturing facility must be in the GACC’s whitelist.

Absolutely! We will work on your behalf with MARA to find out how the license issue can be resolved quickly with minimal time cost.

China has the specific product identification requirements. We provide services for making secondary Chinese labels which need to be affixed physically onto the products.

According to different countries, different product types vary, please further contact us for details. We provide one-stop double registration service.

If the failure due to our operation error, we refund all the advance payment! See article 2 of the Service Agreement for details.

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